FAQ Do you take insurance? Yes. Laguna Treatment Hospital is in-network with Anthem Blue Cross in California. We are continuously working with other insurance companies as well. Verify your benefits now. What will happen when I arrive at Laguna Treatment Hospital? Laguna Treatment Hospital promotes a peaceful, private, patient-oriented admissions process. Once you arrive at the airport, one of our behavioral health technicians will meet you at the airport and help you every step of the way as you enter the facility. Upon arrival, you will be seated in a private room away from the lobby and common areas. Here, you will meet with an intake coordinator to fill out necessary paperwork and complete a quick search and non-invasive body scan. After, a nurse will assess you, noting your vitals and discussing your physical and medical history, and then notify the attending physician to obtain admitting orders. We will also take samples of your urine and blood to run diagnostic tests. These tests help our team get to know you and your needs more thoroughly to determine the best treatment plan for you. This process takes about 10 minutes, and if there are no additional medical concerns, you receive your results the next day. If additional testing is needed (confirmation of STDs, etc.), it can take a few more days to process your results. Lastly, you will meet with the business office to complete financial arrangements such as copays and to store any valuables in the safe. Patients in acute withdrawal will be treated with medications to ease their symptoms. All patients are evaluated by our medical director, Dr. Paul Little, within 24 hours of arrival. As soon as they are ready and comfortable, patients are taken upstairs to their assigned room. Family members are welcome to stay, talk with the treatment center staff, ask questions, and tour the facility for as long as the patient is comfortable with having them there. Our admission process is quick and easy, and usually takes 1 hour or less to complete. Will I get a psychiatric evaluation? Yes. All patients are evaluated by our lead psychiatrist within 48 hours of arrival. How long will I be in treatment? We believe that each person’s journey to recovery is unique, and there is no set timeframe that works for everyone. Typically, our patients are in our detox program for 5-7 days, and our residential program for 30-90 days. Do you offer medication-assisted treatment (MAT)? Yes. Patients who are detoxing from alcohol, opioids, or benzodiazepines will be prescribed a tapered regimen of replacement medications to help minimize adverse withdrawal symptoms and their potential complications. Medications are also used to help ease uncomfortable conditions such as nausea or vomiting, insomnia, and pain. Is my treatment completely confidential? Yes. Laguna Treatment Hospital takes patient privacy very seriously and adheres to the strictest HIPAA confidentiality requirements. Will you work with my employer? Many of our patients require a medical leave of absence from work in order to enroll in Laguna’s residential program. If you grant us permission, our business office can disclose certain details such as your enrollment date with your employer to secure your benefits. Can my family visit me while in treatment? How often? Yes. Families are welcome to visit as often as you, the patient, are comfortable having them. You can arrange for family visits with your case manager or one of our behavioral health therapists. You can also arrange for Skype calls if your family is unable to visit in person. Can I smoke? Yes. There are designated smoking areas on each floor of Laguna Treatment Hospital. Can bring my cell phone and computer? All cellphones and computers will be stored in a secure place as part of your admission process, with restricted, supervised access provided periodically throughout your stay. We recommend you bring a list of important phone numbers with you to place calls from phones provided for patient use. Will I have any chances to leave the facility? Yes. Laguna Treatment Hospital provides ample opportunity to get out and explore the best that Orange County has to offer. Regular excursions include trips to the beach, guided hikes, and shopping trips. Patients who need to attend off-site doctor’s appointments or court hearings can arrange for transportation through their case manager. What happens when I leave treatment? Your case manager will help place you in transitional supportive housing and enroll in an outpatient program to continue your rehab therapy. We will transport you to the airport or a local sober living home of your choosing, and keep in contact as you ease back in to an unsupervised environment. We encourage all patients to participate in our alumni program following discharge so they can remain connected to their Laguna family long after they’ve left.