Susan McNally has more than 10 years of experience administering health information operations: deficiency/quality/compliance audits, HCAi (OSHPD) reporting, HIPAA, EMR training/support, and staff supervision. Her experience also includes 5 years as an HIT program director and educator. She has an additional 10 years of experience working on U.S. government research and policy projects with various responsibilities, including report production, proposal coordination, data validation, and protocols creation.